Small story, so touching

Every single pennant

Every sound of thanks

Every single letter

All of these are the truthful voice of owners

 

 

 

 

(1) For the sake of the owners, to solve the difficulties

At 16:30 pm on May 22, 2017, Tan Liang, the fourth phase of the guest director, found a child with blood on his toilet next to the center of the fourth phase. The wash basin next to him was all covered with blood.

Mr. Tan Liang saw this situation and confirmed that it was the eldest son of Liu's family，one owner of fourth phase, and his grandmother, next to him holding a little granddaughter of more than one year old，was too worried to do anything. Without hesitation, Tan Liang immediately sent the children to the Renhe hospital, and quickly went through the registration check and other procedures. When the children's family rushed to the hospital, the children had stopped bleeding. The children’s family was very touched and said that they would like to thank Mr. Tan very much. Mr. Tan declined and said that this is what he should do.

 

(the photo of the little boy and Customer director Mr.Tan)

 

On May 31, Mr. Liu and his family will write the pennant of “For the sake of the owners, to solve the difficulties” to the fourth-phase customer service center, thanking the property service staff Mr. Tan Liang for his help. The children kept saying thank you and said that he must take photos with his savior. Seeing the face of the child's wound healing and pure eyes, his mouth is slightly upturned...

 

(Customer director Mr.Tan)

 

(2) The story of the weak box

“Can the property engineering department help me solve this problem? I have not slept for several nights because of this problem!” Mr. Yang, the owner of the third phase, said to the property staff with dark eye circles.

It turned out that when Mr. Yang’s home was renovated, there was no cover space for the weak electric box, which caused the cover of the weak electric box to fall and injured the person. The owner was very upset. The property immediately let the two technicians Yu Yizhou and Zhou Xianjun of the engineering department communicate patiently with the owners. After understanding the needs of the owners, the two technicians solved the technical problems and proposed a rectification plan, which finally solved the weak electric box problem that the owners had headaches.

The serious and responsible attitude of the two technicians and the dedicated service spirit made the owners very moved. The owners thanked them in person and were refused him politely. Afterwards, the owner go to the property service center to express his gratitude. He highly praised the two technicians and sent a thankful letter.

 

 

(Thankful letter sent by the owner on the same day)

(3)The virtue not pocket the money picked up, spreading positive energy

 

On November 19, 2016, Mr. Zhang Deqiang, a stone maintenance night shift employee of the Environmental Protection Department of Chengdu Branch, saw a wallet in the men's bathroom during office maintenance. He immediately told his colleaguesDan Qingquan at the same level . The two opened the wallet and saw a thick stack of 100-dollar bills and ID cards, multiple bank cards and other documents.

Considering that the owners should be very anxious, they tried to contact the owner through the business card information in the wallet and called the owner several times. The owner learned that the wallet was found and he was very happy. He immediately drove back to Palm Springs to get it.

The two environmental maintainers carefully check the owner's identity information and return the wallet to the owner after confirming that it is correct. The owners were very grateful and immediately gave them a 200-yuan cash prize, but the two environmental maintainers refused to receive the owners’ rewards and said that this was what they should do.

A few days later, the owner took the banner to the front desk of the office to find the two environmental maintainers and took a group photo with them.

There are still many such stories

Helping others has become a habit of Palm Springs

Palm Springs is everywhere

They are both ordinary people who work hard,

Also the defender of Palm Springs sincere service.